Our Shipping policy

Insured Overnight Shipping, Absolutely Free

Complimentary Overnight Shipping

For your peace of mind, Enchanted Diamonds offers complimentary overnight shipping on all diamonds or jewelry via FedEx or UPS Overnight. For International Orders, Enchanted Diamonds offers complimentary shipping via FedEx or Armored Truck Services.

Insurance To Your Doorstep

From the minute we ship your order until it arrives at your door, all Enchanted Diamonds shipments are fully insured at no cost to you. You can rest assured knowing your order will arrive on it’s scheduled delivery date, and you can follow your order every step of the way with order tracking.

Delivery Options

We want to provide you with as many options as possible when you are choosing where to send this very important package. Enchanted Diamonds will ship your order to any address—home, office, or another pickup location of your choosing.

If necessary, Enchanted Diamonds is able to ship your order to an alternate destination. For security, the shipping address for orders valued over $1000 must be on file with your credit card. Simply call the bank who issued your credit card and provide them with your alternate shipping address. You can also have your order shipped to your local FedEx location.

Discreet Packaging, Elegant Presentation

Your order will arrive in a discreetly marked package to keep your secret safe. Every piece of Enchanted Diamonds jewelry comes in a beautiful gift box that will make the presentation of your special moment even more amazing.

Return Shipping

We have the utmost confidence that you will be satisfied with your Enchanted Diamonds purchase; however, in the unlikely event you want to return an item, we will provide a complimentary return shipping label to customers located in the United States, Canada, and Hong Kong.

For Military Personnel

Enchanted Diamonds supports our troops and offers free shipping to our service men and women to any APO, FPO, or DPO address. Simply list your city as APO, FPO, or DPO and your state as AA, AE, or AP, along with your 5-digit zip/postal code for free delivery via USPS.

  • AA for South & Central America
  • AE for Canada, Europe, Middle East, and Africa
  • AP for Pacific
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