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Our Price Match Guarantee

Enchanted Diamonds is committed to helping customers find the best cut diamonds in the world at incredible values. If you find the same certified diamond available online at a lower price, we will gladly match our competitor's price*.

Three Easy Steps To Begin Your Price Match

  1. Contact an Enchanted Diamonds sales representative via our Live Chat, call us at 888-816-0610, or email at
  2. Provide the sales representative with the diamond's certificate number, Enchanted Diamonds stock number, and link to the listing on another site.
  3. Let our representatives guarantee the diamond match.
* The Enchanted Diamonds Price Match Guarantee is subject to the following terms and conditions:
  • Enchanted Diamonds' Diamond Price Guarantee program applies only to certified loose diamonds sold through our website with a Bank Wire price equal to or greater than $10,000 USD, excluding all discounts, offers, or promotions.
  • The Diamond Price Guarantee only applies before you purchase your diamond from Enchanted Diamonds.
  • To verify the competing price, you must supply an Enchanted Diamonds sales representative with: (1) a copy of the grading report from GIA, AGS, or EGL USA for the competitor's diamond, and (2) a link to a website offer or a published price offer.
  • The competing price must be available to any member of the public and cannot be a unique discount.
  • The lower price must remain in effect at the time your request is verified by Enchanted Diamonds.
  • Expired offers are not eligible.
  • Competing prices must be in US dollars.
  • The competitor's diamond must be in stock and available for purchase at that price.
  • The Enchanted Diamonds price is the price after any rebates, gift certificates, and promotional discounts have been applied to the item. Costs for comparable shipping and handling will be included in the price comparison.
  • Competitors' special promotions such as rebates, gift certificates, bundled products and "buy one, get one" offers are not eligible for the Price Guarantee.
  • Time-limited sales events (such as Black Friday or Cyber Monday), offers advertised as limited in time or quantity, clearance, liquidation and going-out-of business sales, and loyalty program offers are ineligible for the Diamond Price Guarantee program.
  • The Diamond Price Guarantee does not apply where the competitor or Enchanted Diamonds has made a pricing error or typographical error on an item.
  • Pawn shops and auctions (websites like eBay, or brick and mortar stores) are ineligible for the Diamond Price Guarantee.
  • Only one diamond per customer is eligible for the Diamond Price Guarantee (multiple claims on the same diamond will not be eligible, regardless of the quantity ordered), and the Diamond Price Guarantee can only be applied once per diamond, even if a lower-priced offer is subsequently found.
  • The Diamond Price Guarantee only applies to purchases for personal use. The Diamond Price Guarantee does not apply to purchases for resale or commercial purposes.
  • If Enchanted Diamonds decides to match a competitor's price, we will honor the new price for 72 hours.
  • Enchanted Diamonds reserves the right to verify all information regarding the competing offer and to refuse to offer a lower price, at our sole discretion, if we are unsatisfied with our ability to verify the competing price.
  • We reserve the right to: (1) deny requests, (2) modify these terms at any time, and (3) terminate the Diamond Price Guarantee at any time, at Enchanted Diamonds’s sole and absolute discretion.