Enchanted Diamonds is creating a new way to shop for diamonds. Our
main interest is your satisfaction and we know that the educated buyer
is the happiest customer. That is the reason why we will take the time
to personally connect with you, our customer in order to show you what
to look for and what to avoid when buying a diamond. Give us a call
The SERVICES are defined as the Enchanted Diamonds website and order facilitation between you and the Enchanted Diamonds for the jewelry listed on www.EnchantedDiamonds.com.
ALL DIAMONDS AND PRODUCTS ARE SUBJECT TO AVAILABILITY.
You acknowledge and agree that some pictures of items on the Enchanted Diamonds website may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other items may be represented at a larger than actual size in order to clearly show details, or smaller than actual size in order to show the entire item. These pictures are intended to represent the general design and appearance of the item. They are not intended as an actual picture of the piece that will be shipped. Enchanted Diamonds is not responsible or liable for any variation in size of the actual ordered or purchased piece of jewelry, diamonds or gemstones based on the picture on the website. Further, the Enchanted Diamonds website may contain typographical errors or inaccuracies and may not be complete or current. Enchanted Diamonds therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and Enchanted Diamonds reserves the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.
We are proud to offer the finest quality diamonds available in your price range. While aspects of diamond grading are subjective, a diamond Grading Report from the Gemological Institute of America (GIA) or the American Gem Society (AGS) will accompany our loose diamond inventory. If you wish to have your jewelry examined by another laboratory or grading entity, Enchanted Diamonds disclaims all responsibility for those results. Further, Enchanted Diamonds is not responsible for possible dissimilarities and/or differences that could appear from repeated examinations or appraisals of the jewelry or diamonds purchased, as a result of other methods applied by a subsequent appraiser.
Articles warranted by Enchanted Diamonds as eligible for return, credit, or exchange in the U.S. if returned in saleable condition within 15 days, accompanied by a sales receipt. All returned jewelry will be examined and inspected upon return by Enchanted Diamonds. Any returned jewelry not in original condition and/or packaging, showing signs of wear, or that have been personalized with engraving cannot be accepted for return. Return authorization must be provided by an Enchanted Diamonds Represenative who will provide labels and return instructions along with a return authorization number. RETURNS MUST BE CALLED INTO AN ENCHANTED DIAMONDS REPRESENATIVE. RETURNS WILL NOT BE ACCEPTED IN ANY OTHER CIRCUMSTANCES OR FASHIONS.
A refund, if eligible, will be made to the purchaser upon request if payment has been received. To return or exchange your gift selection, please follow the instructions included with your package.
Returns may be sent to our Customer Service Center at:
500 7th Avenue
New York, New York 10018
If you have any questions, please contact Customer Service at 888-816-0610. Representatives are available 8:00AM-5:00PM EST Monday-Friday.
The Services provided by Enchanted Diamonds and the jewelry sold are on an “AS IS” basis and on an “AS AVAILABLE” basis. Upon acceptance of delivery, insurance and protection of the jewelry becomes your sole responsibility of the customer, and Enchanted Diamonds shall not be held liable for any loss, theft, or resulting damages that may subsequently occur. To the fullest extent permitted by applicable law, Enchanted Diamonds makes no representations or warranties of any kind, express or implied, regarding the use or the results of the Services or its website in terms of its correctness, accuracy, reliability, or otherwise. Enchanted Diamonds shall have no liability for the use of the Services or its website. ENCHANTED DIAMONDS DISCLAIMS ALL WARRANTIES WITH REGARD TO THE INFORMATION, CONTENT AND SERVICES PROVIDED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON INFRINGEMENT, CONDITION OF QUALITY, DESCRIPTION, OPERATION, ADEQUACY, TITLE, INTERFERENCE WITH USE OR ENJOYMENT OF USE, SUITABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE. ENCHANTED DIAMONDS DOES NOT WARRANT THAT THE SOFTWARE OR SERVICES WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE, ACCURATE, RELIABLE, COMPLETE OR ERROR-FREE, NOR DOES IT WARRANT ANY CONNECTION TO OR TRANSMISSION FROM THE INTERNET, THAT DEFECTS IN THE SERVICES WILL BE CORRECTED NOR THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ALTHOUGH THE INFORMATION AND DATA IS OBTAINED FROM SOURCES BELIEVED TO BE RELIABLE, SUCH INFORMATION IS NOT GUARANTEED. ENCHANTED DIAMONDS IS NOT RESPONSIBLE FOR THE RESULTS OBTAINED OR ORDERS GENERATED THROUGH THE SERVICES.
Some jurisdictions do not allow the exclusion of implied warranties, therefore the above-referenced exclusion may be inapplicable. Further, Enchanted Diamonds is NOT responsible for typographical errors or omissions of any kind. User bears the entire risk of using the Services. All materials and content contained within the Services and the Enchanted Diamonds website are subject to change, without notice.
ENCHANTED DIAMONDS SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, AND IN PARTICULAR ENCHANTED DIAMONDS SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO THIS WEB SITE OR THE INFORMATION CONTAINED IN IT, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE, EVEN IF ENCHANTED DIAMONDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE LIMITATIONS ARE INAPPLICABLE, HOWEVER, ENCHANTED DIAMONDS’S TOTAL LIABILITY TO USER FOR BREACH OF ANY AND/OR ALL SUCH WARRANTIES SHALL BE LIMITED TO THE AMOUNT PAID TO ENCHANTED DIAMONDS FOR THE SERVICES AND JEWELRY IN THE PRECEDING TWELVE (12) MONTHS.
User agrees to indemnify and hold Enchanted Diamonds, its parents, subsidiaries, affiliates, officers, managers, members and employees, agents, and contractors harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of User’s use of the Services, the violation of this Agreement, or infringement by User, or other user of the Services using User’s computer, of any intellectual property or any other right of any person or entity.
Enchanted Diamonds retains all ownership of the content on the Enchanted Diamonds website, and all ownership of the copyrights, patents, trademarks, trade secrets and know how associated with the Services. User may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell in any way any information, documents, graphics, software, products or services obtained from Enchanted Diamonds’ Services or its website. User recognizes that he/she may not reverse engineer, or reverse assemble the Services, Enchanted Diamonds’ website software, or otherwise attempt transfer of any right in the software. User recognizes that unauthorized use of website content may subject said user to civil or criminal liability.
Enchanted Diamonds reserves the right to modify or discontinue the Services with or without notice to the User and to cancel any jewelry order at any time. Enchanted Diamonds shall not be liable to User or any third party should Enchanted Diamonds exercise its right to modify or discontinue the Services or for the cancellation of an order. User acknowledges and accepts that Enchanted Diamonds does not guarantee continuous, uninterrupted or secure access to its website and operation of the website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.
If User is accessing the Services via the Enchanted Diamonds website, User acknowledges that like any web application, the Enchanted Diamonds website may be susceptible to hacker attacks and security breaches. It is the User’s responsibility to ensure that the servers and computers using the Services are in a secure environment with appropriate firewalls, database encryption, virus protection, security patches including windows update in place. Enchanted Diamonds is not liable for any loss of data or any other damages from security breaches, denial of service or other hacker attacks.
User assumes all knowledge of applicable law and is responsible for compliance with any such laws. User may not use the Services in any way that violates applicable state, federal, or international laws, regulations or other government requirements. User further agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.
All content included or available on the Enchanted Diamonds website including design, text, graphics, interfaces, and the selection and arrangements thereof is © 2010 Enchanted Diamonds with all rights reserved, or is the property of Enchanted Diamonds and/or third parties protected by intellectual property rights. Any use of materials on the website, including reproduction for purposes other than that included in the Services above, modification, distribution, derivative works, display, performance, copying or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of Enchanted Diamonds, is strictly prohibited. User agrees he/she will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of Enchanted Diamonds.
The logo service marks, trademarks, and/or trade dress of Enchanted Diamonds are owned exclusively by Online Holdings Corporation. All other trademarks displayed on Enchanted Diamonds websites are the trademarks of their respective owners, and constitute neither an endorsement nor a recommendation of those Service Providers. In addition, such use of trademarks or links to the web sites of the service Providers is not intended to imply, directly or indirectly, that those Service Providers endorse or have any affiliation with Enchanted Diamonds. No license is granted herein for use of any service mark, trademark and/or trade dress of Enchanted Diamonds and/or owner.
Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, Enchanted Diamonds designates the following individual as its agent for receipt of notifications of claimed copyright infringement: email@example.com. Or you can contact: Joshua Niamehr, Enchanted Diamonds, 275 Park Ave, Suite 101, Brooklyn, NY 11205 , or 212-933-9072.
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